Privacy Policy
Your privacy is important to us. This policy explains how Zylmora collects, uses, and protects your personal information.
Introduction
Welcome to Zylmora ("we," "our," or "us"). We are committed to protecting your privacy and being transparent about how we handle your information. This Privacy Policy explains our data practices for our website and services.
Information We Collect
Location Data
- • We only access your location when you explicitly choose to use our auto-location feature for address entry
- • This location data is used solely to help you add your delivery address more conveniently
- • We do not store or retain your location information after this process
Contact Information
What we collect:
- • Email Address: For user verification, product communications, and our own marketing
- • Phone Number: For user verification, product communications, and safety purposes
- • Address: For delivery purposes and safety/security records
How we use it:
- • User account verification and authentication
- • Product details, updates, and order communications
- • Marketing communications about Zylmora products and services
- • Safety and security purposes to protect our platform and users
- • Other processes directly related to our products and services
How We Use Your Information
We use the information we collect for the following purposes:
- • User account verification and authentication
- • Providing product information and updates
- • Processing and fulfilling orders
- • Communicating about our products and services
- • Preventing fraud and maintaining platform security
Information Retention and Security
Retention Policy
• Email addresses: We may keep your email for our own future marketing of Zylmora products and services
• Phone numbers, addresses, and location data: We retain this information for safety and security purposes
• We do not sell any personal information to other organizations for money
• All retained information is stored securely and used only for the purposes stated in this policy
Security Measures
- • All user passwords are encrypted in our database
- • We implement industry-standard security measures to protect your data
- • Your personal information is stored securely and access is restricted to authorized personnel only
Fraud Prevention and Legal Protection
Scam Prevention
- • To protect Zylmora from fraudulent activities, we maintain records of banned users
- • If a scam email or phone number is detected, the associated user account will be permanently banned
- • We reserve the right to take legal action against users who engage in fraudulent activities
Legal Action
Zylmora may pursue legal action against users who:
- • Provide false or fraudulent information
- • Engage in scam activities
- • Violate our terms of service
Legal action may involve using the provided phone number, email address, and any associated information.
Data Sharing and Sale
We do not sell your personal information to other organizations for money.
• Your data is never sold to third-party companies or organizations
• We may use your email address for our own marketing of Zylmora products and services
• Phone numbers, addresses, and location data are kept for safety and security purposes only
• Your personal information remains under Zylmora's control and protection
Your Rights
You have the right to:
- • Request information about the data we hold about you
- • Request correction of inaccurate information
- • Request deletion of your personal information (subject to legal retention requirements)
- • Withdraw consent for data processing where applicable
Contact Information
If you have questions about this Privacy Policy, please contact us at: